Membership Hold Request



This is not a termination request.

As stated in your membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason.

1. Membership hold requests must be submitted no less than five (5) business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.

2. Members may put their membership on hold once per contract term, in 30-day increments for up to 90 days.

3. Members will not be billed for membership during frozen months, however a $20 administration fee will be charged each month the hold is in place.

4. Students Hold Option is 30 days only. (Winter break)

5.Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.

6. If you choose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

  • 1 Current: Member Info
  • 2 Hold Request Info
  • 3 Acknowledgement
  • 4 Complete
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